Privacy Policy

At Thoroughvent Ltd we take the care of your personal information seriously and treat any information that you provide us confidentially and in the same way as we would expect our own personal data to be considered.

Our website does not employ the collection of any personal information from you.

Our Contact Us pages that contain links and email interface facilities will only attempt to activate your own email client program installed on your own computer in order to pre-populate an email template with the relevant information that we require should you wish for us to make contact with you.

The email form shall request information from you such as your name and contact details so that we can deal with your request, or to carry out a site visit for the purpose of providing you with a quotation.

The prepopulated email shall pre-fill the address line as sales@tvent.co.uk in order to ensure that your email is sent to our sales department. Should you wish to contact us with an enquiry then we request that you provide the following information:

Name / Organisation:
Email Address:
Telephone Number:
Brief enquiry description:

Other relevant contact details:

We shall not share any personal information that you provide us with anyone other than those necessary within our business, such as employees, or where necessary third party sub-contractors to undertake or carry out (but not limited to) the following:

Making Contact / Attending for the purpose of a site visit in order to provide you with a quotation for works.
Attending site for the purpose of undertaking works, either as part of pre quoted works, or for works undertaken as part of a call out.
For the purpose of requesting payment for works either by invoice or pre payment via a pro-forma invoice.
For the purpose of obtaining monies due in the event of non-payment

Since it is necessary for us to pass information such as your name, company name, address, and on occasion your telephone number to our employees and sub-contractors in order to undertake work for you, then it is accepted by you that in providing your information that this is the case.

All of our employees and sub-contractors are requested to treat any information provided to them in confidentiality and to ensure that any information that they are provided with is not shared with others without your express consent.

Cookie Policy

Our website https://www.tvent.co.uk uses Third Party Cookies in order to obtain anonymous usage data of our site. This anonymous data is collected by the use of Google Analytics for the purpose of identifying anonymous user interaction of our website.

Our use of Google analytics includes features that may place third party cookies on your computer.

The use of Google analytic cookies are strictly necessary for our website, and are essential to ensure that our website is found when you use a search engine to find our website and to ensure that we rank as well as possible in returned searches.

As such the use of anonymous data collection is necessary for our website. Should you not agree to our use of anonymous third party cookie use then you MUST NOT continue to use our website. In continuing to use our website you are accepting that third party cookies are in place on our website and consent to their use.

It is possible to opt out of Google Analytics data collection service via the use of the Google Analytics Opt-out Browser Add-on. Should you wish to enable Google Analytics op out features then download and install the add-on for your web browser. The Google Analytics opt-out add-on is designed to be compatible with Chrome, Internet Explorer 11, Safari, Firefox and Opera

https://tools.google.com/dlpage/gaoptout/

We would like to highlight that our use of Google Analytics on our website DOES NOT employ the use of the following features that are available from Google as part of the Google Analytics features where additional data collection is obtained “User-ID Feature”, “Data Collection for Advertising Features”, “Remarketing”, “Advertising Reporting Features”.

For specific details of the Cookies that we use, please refer to the below:

Name of Cookie: _ga
Purpose: Anonymously tracks your movement around Our website, infers behavioural and demographic traits, how you found us.
Type: Strictly Necessary
Provider: Google
Anonymously tracks your movement around Our website, infers behavioural and demographic traits, how you found us.

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All Email Enquiries:

Should you wish to email us an enquiry then please email us on sales@tvent.co.uk

Please ensure that you include the following details:

Name / Organisation
Email address
Telephone number
Brief enquiry description
Other relevant contact details